Epsilon Privacy Policy

1. Introduction

Epsilon is committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable French data protection laws.

This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that data.

If you are a registered user of the Epsilon Research platform (app.epsilon-research.com),
please refer to the Platform Privacy Policy for details on how user data is collected and processed within the application.

2. Data Controller

The data controller responsible for processing your personal data is:

Epsilon Research 42 rue Etienne Marcel. 75002 Paris, France Email: privacy@epsilon-research.com Tel: +33 (0)1 8362 9036

3. Personal Data We Collect

We only collect and process personal data that you voluntarily provide to us, for example when you:

  • contact us via email or a contact form,
  • request information about our services,
  • subscribe to a newsletter or event.

The types of data collected may include your name, company name, position, email address, phone number, and any message you choose to send.

We do not collect sensitive data (such as health, political, or religious information).

We process your personal data solely for legitimate business purposes, including:

  • responding to your requests and communications,
  • providing information about our services,
  • maintaining our client and partner relationships,
  • complying with legal obligations.

The legal basis for this processing is your consent (when you contact us voluntarily) and/or our legitimate interest in managing our business relationships.

5. Analytics and Cookies

This website does not use cookies or similar tracking technologies. We use Umami, a privacy-friendly, open-source web analytics solution that does not use cookies or collect personally identifiable information. The data collected (such as page views and referrers) is fully anonymised and cannot be used to identify any visitor.

6. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

7. Data Transfers

We do not sell or share your data with third parties. Your data may be processed internally within Epsilon or by trusted service providers operating under confidentiality agreements, within the European Union.

8. Your Rights

Under the GDPR, you have the following rights:

  • Access – to obtain a copy of your personal data;
  • Rectification – to correct inaccurate or incomplete data;
  • Erasure – to request deletion of your data;
  • Restriction – to limit how your data is processed;
  • Portability – to receive your data in a structured, machine-readable format;
  • Objection – to object to processing based on legitimate interests.

You can exercise these rights at any time by contacting us at 📧 privacy@epsilon-research.com

You also have the right to lodge a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertés): www.cnil.fr

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the latest revision date.

Last updated: November 2025